Privacy & Security

Juya99 Privacy Policy — Your Information, Fully Protected

Juya99 takes your personal information seriously. This privacy policy clearly explains what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
Your Privacy Is Our Responsibility
juya99 protects all your data using SSL encryption and modern security technology.
SSL Encrypted Audited

Int Introduction

Welcome to juya99. We believe the foundation of a trustworthy gaming platform is the complete protection of its members' information. juya99's privacy policy is designed to maintain full transparency about how your personal data is handled.

This privacy policy applies to the juya99 website, mobile app, and all our digital services. By registering, logging in, or using any service on juya99, you are considered to have accepted this privacy policy.

Juya99 follows international data protection standards. Our systems are regularly audited by third-party experts to ensure your information remains fully secure.

juya99's Commitment in Brief: Your information is never sold to third parties, used for advertising, or shared with anyone without your consent.

1 What Information Is Collected

Juya99 only collects information that is genuinely necessary to provide platform services, verify identity, and meet legal obligations. We do not collect any unnecessary data.

Data Type What's Included Reason for Collection
Identity Information Full name, date of birth, national ID number Age & Identity Verification
Contact Information Mobile number, email address Account security, notifications
Financial Information Mobile banking number, bank account details Deposit & Withdrawal Processing
Device Information IP address, browser type, device model Security & Fraud Prevention
Gaming History Bets, wins/losses, transaction logs Legal obligations, dispute resolution
Cookie Data Session tokens, preference settings Improving User Experience

Please Note: juya99 never stores your password or full payment card details. Payment information is processed directly through an encrypted payment gateway.

2 Why We Collect Your Information

Every piece of information juya99 collects serves a specific purpose. We never gather data without a reason. The key purposes are outlined below:

  • Account Creation & Management: Your name, mobile number, and email are required to keep your juya99 account active and secure.
  • Age & Identity Verification: Identity verification is mandatory to prevent access by users under 18, in line with international gaming regulations.
  • Payment Processing: Financial information is required to process deposits and withdrawals.
  • Fraud Prevention: Device and IP information is used to detect multiple accounts, bonus abuse, and unusual activity.
  • Customer Support: Your account and transaction details are needed to resolve your issues quickly.
  • Legal Obligations: Certain data must be retained to comply with directives from licensing authorities and financial regulators.
  • Service Improvement: Anonymized usage data is analyzed to improve your gaming experience.

juya99's Policy: Your data will only be used for the purposes stated above. Any use beyond that will require your prior consent.

3 Data Retention & Security

Juya99 uses industry-standard technology to protect your data. Our servers are monitored around the clock and undergo regular security assessments.

  • SSL/TLS Encryption: All data exchanged between your browser and juya99 servers is protected by 256-bit SSL encryption.
  • Database Encryption: Stored personal data is kept in encrypted format and cannot be read directly.
  • Restricted Access: Only authorised juya99 staff can access your data, and only to the extent necessary.
  • Regular Audits: Third-party security specialists conduct regular audits of our systems.
  • Data Retention Period: Even after account closure, certain data may be retained for a defined period as required by law.

Security Advisory: juya99 works hard to protect your data, but keeping your password and login details confidential is equally important. Never share your account password with anyone.

4 Data Sharing Policy

Juya99 never sells your personal information. However, certain data may be shared in the limited circumstances described below:

  • Payment Processors: Required financial information is shared with authorized payment partners to process transactions. These partners are bound by separate confidentiality agreements.
  • Identity Verification Service: Information may be shared with approved verification providers as part of the KYC (Know Your Customer) process.
  • Legal Obligations: juya99 is legally required to provide information in response to a court order or valid request from a regulatory authority.
  • Fraud Prevention: Anonymised risk data may be shared with fraud prevention networks within the online gaming industry.

Important: Outside of the circumstances listed above, juya99 does not share your personal information with any advertisers, marketing agencies, or other third parties.

5 Cookie Policy

Juya99 uses cookies to improve your experience on the website and app. Cookies are small text files stored on your device.

  • Essential Cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional Cookies: Used to remember your language preference and settings.
  • Analytics Cookies: Anonymous traffic data is collected to understand which parts of the site are used most. These cookies do not identify you personally.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

6 Your Rights

As a juya99 member, you have important rights regarding your personal information. We fully respect and uphold those rights.

1
Right to Access Your Data

You may request to know what personal information juya99 holds about you. We are required to respond within 30 days.

2
Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. juya99 will update it promptly.

3
Right to Erasure

You may request the deletion of your data under certain circumstances. However, some information must be retained for a specified period due to legal obligations.

4
Right to Object to Data Use

You have the right to object to the use of your data for specific purposes, particularly for marketing or analytics.

5
Right to Data Portability

You may request a copy of your data in a structured format such as CSV.

How to Exercise Your Rights: To exercise any of the rights above, please contact our support team. We will respond to your request within 30 business days.

7 Minor Protection

Juya99 places the highest priority on protecting minors. Our privacy policy takes a clear and firm stance on this:

  • Juya99 does not knowingly collect or process personal information from anyone under the age of 18.
  • Age is verified at registration, and identity documents may be requested if there is any doubt.
  • If an underage account is identified, it will be immediately suspended and all associated data will be deleted.
  • If a parent or guardian believes their child is using juya99, please contact our support team immediately.

Warning: Protecting minors from gaming is a shared responsibility. Please keep younger members of your household away from your juya99 account.

8 Privacy Policy Updates

Juya99 may update this privacy policy from time to time due to business changes, legal updates, or technological improvements.

  • Registered members will be notified via email or mobile notification prior to any significant changes.
  • The revised policy will be published on this page and the "Last Updated" date will be changed accordingly.
  • For significant changes, members will be given the opportunity to review and accept the updated policy.
  • Continued use of juya99 after any changes will be considered acceptance of the updated policy.

Advisory: Visit this page regularly to stay informed about our latest Privacy Policy.

9 Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact juya99's data protection team:

Response Time
Within 30 business days
Live Chat
24/7 support available in Bangla
Data Controller
juya99 International Ltd.

6 Ways juya99 Keeps Your Data Safe

Juya99 is more than a gaming platform — it is a place you can trust. We are committed to protecting your privacy at every step.

SSL 256-bit Encryption

Every connection you make on juya99 is secured with 256-bit SSL encryption. No one can intercept or steal your data in transit.

Strict Access Controls

Only authorised juya99 staff can access your personal information. Every access is logged and reviewed regularly.

Regular Security Audits

Independent third-party security experts regularly audit juya99's systems. Any vulnerabilities identified are resolved promptly.

Your Data Is Never Sold

Juya99 never sells your personal data to advertisers or marketing agencies. Your information belongs to you.

Your Data, Your Control

You may request to view, correct, or delete your data at any time. juya99 respects and upholds these rights.

Clear Communication in Bengali

Juya99 presents all privacy-related information in plain, straightforward English. No hidden terms, no complex legal jargon.

Play Safe

Your privacy is guaranteed — get started with complete peace of mind

Now that you know juya99's robust privacy protections, start playing with confidence. Thousands of members across Bangladesh trust juya99 every day.

বাংলা